Legal notice
Legal Notice & Disclaimer
Effective Date: September 2026
Welcome to ThePandaWellness. This website provides information about international medical service coordination, healthcare access in China, wellness services, and related patient support.
By accessing or using this website, you acknowledge and agree to the following legal notice and disclaimers.
1. About ThePandaWellness
ThePandaWellness is an international medical service coordination brand serving overseas clients seeking healthcare services in China.
Our services may include healthcare provider and hospital coordination, appointment scheduling, medical information communication, translation support, patient assistance, and related travel and logistical coordination.
ThePandaWellness is not a hospital, clinic, pharmacy, or medical device manufacturer or distributor.
Legal Entity: Sichuan Huifeng Digital Trade Co., Ltd.
Brand: ThePandaWellness
Website: thepandawellness.com
2. No Medical Diagnosis or Treatment
The information provided on this website is for general informational and service coordination purposes only.
ThePandaWellness does not independently provide medical diagnosis, clinical prognosis, medical treatment, surgery, prescriptions, or other clinical healthcare services.
We do not replace a doctor, hospital, clinic, or other qualified healthcare professional.
Any medical diagnosis, treatment recommendation, prescription, procedure, surgery, or other clinical decision is made by the relevant qualified healthcare professional or healthcare institution.
Patients should communicate directly with their healthcare provider regarding medical conditions, treatment options, risks, benefits, and expected outcomes.
3. Healthcare Provider Independence
ThePandaWellness may assist international clients in identifying and coordinating with hospitals, clinics, doctors, and other healthcare providers in China.
The final decision regarding whether a healthcare provider will accept a patient, provide a consultation, recommend a treatment, perform a procedure, or proceed with surgery belongs to the relevant healthcare provider and qualified medical professionals.
Healthcare providers operate independently from ThePandaWellness.
ThePandaWellness does not guarantee:
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A particular diagnosis
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Acceptance by a specific hospital or doctor
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A specific treatment plan
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A particular medical outcome
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A successful procedure or surgery
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A specific recovery time
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A particular medical result
4. Medical Information and Website Content
We make reasonable efforts to keep information on this website accurate and useful. However, medical information, treatment availability, healthcare prices, hospital policies, appointment availability, visa requirements, travel conditions, and other information may change.
Information published on this website should not be considered a substitute for professional medical advice.
Treatment suitability, medical risks, expected outcomes, and clinical decisions should always be discussed with a qualified healthcare professional.
5. Medical Outcomes and Risks
Every medical procedure involves individual circumstances and potential risks.
ThePandaWellness cannot guarantee any particular medical outcome or recovery result.
Medical results may vary depending on the patient's health condition, medical history, treatment plan, response to treatment, and other individual factors.
Patients are responsible for providing accurate and complete medical information to the relevant healthcare provider.
6. Third-Party Healthcare Providers
Hospitals, clinics, doctors, laboratories, pharmacies, transportation providers, hotels, and other third-party service providers may be independently operated.
ThePandaWellness may assist with communication and coordination but does not control the clinical decisions, internal policies, professional conduct, pricing, availability, or performance of independent healthcare providers.
Any medical service agreement between a patient and a healthcare provider is subject to the provider's own terms and conditions.
7. Prices and Quotations
Prices displayed on our website are for general information unless specifically stated otherwise.
Actual costs may vary depending on the patient's individual needs, medical assessment, selected provider, treatment plan, examinations, medications, accommodation, transportation, and other circumstances.
A final quotation will be provided where applicable before the customer confirms a service.
Hospital and healthcare provider charges may be separate from ThePandaWellness coordination fees.
8. Testimonials and Customer Experiences
Testimonials, reviews, photographs, videos, and other customer experiences published on this website or our social media channels represent the experiences or opinions of the individuals concerned.
Individual results and experiences may vary.
Testimonials should not be interpreted as a guarantee that another customer will receive the same medical result or experience.
9. Travel and Wellness Information
Information about travel, wellness, traditional therapies, massage, meditation, hot springs, cultural experiences, or other lifestyle activities is provided for general informational purposes.
Such information does not constitute medical advice or a recommendation that a particular activity is medically suitable for an individual.
Patients should obtain appropriate medical advice before participating in activities that may affect their health or recovery.
10. Emergency Situations
ThePandaWellness is not an emergency medical service.
If you are experiencing a medical emergency, please contact the appropriate emergency medical service or go directly to the nearest emergency department.
Do not rely on this website, email, WhatsApp, or other communication channels operated by ThePandaWellness for emergency medical assistance.
11. Website Availability
We make reasonable efforts to keep this website available and up to date. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
Website content may be updated, changed, suspended, or removed without prior notice.
12. External Links
This website may contain links to third-party websites, hospitals, healthcare providers, travel services, or other external resources.
These links are provided for convenience and informational purposes.
ThePandaWellness does not necessarily control or endorse the content, services, privacy practices, or policies of third-party websites.
Users should review the terms and policies of third-party websites before using their services.
13. Intellectual Property
Unless otherwise stated, the content of this website, including text, graphics, logos, photographs, design elements, branding, and other materials, is owned by or licensed to ThePandaWellness and may be protected by applicable intellectual property laws.
No material from this website may be reproduced, copied, modified, distributed, or commercially used without prior written permission, except where permitted by applicable law.
14. Privacy
ThePandaWellness respects the privacy of its customers.
Personal information and medical information submitted through our website or communication channels will be handled in accordance with our Privacy Policy.
Where medical information is required for healthcare coordination, we will seek appropriate customer consent before sharing relevant information with the healthcare provider concerned, subject to applicable laws and circumstances.
15. Limitation of Responsibility
To the extent permitted by applicable law, ThePandaWellness is responsible for providing the coordination and support services expressly agreed with the customer.
We are not responsible for independent clinical decisions, medical treatment, medical complications, treatment outcomes, or other acts or omissions of independent healthcare providers.
Nothing in this Legal Notice is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
16. Changes to This Legal Notice
We may update this Legal Notice from time to time to reflect changes in our services, website, business operations, or applicable legal requirements.
The updated version will be published on this page with the applicable effective date.
17. Contact Us
If you have questions regarding this Legal Notice or our services, please contact us:
ThePandaWellness
International Medical Service Coordination
Email: thepandawellness@hotmail.com
Website: thepandawellness.com
Business Hours: MondayβFriday, 09:00β18:00 Beijing Time