Privacy Policy

Last Updated: August 2026

At ThePandaWellness, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or contact us about medical tourism and wellness services in China.

1. Information We Collect

When you use our website or contact us, we may collect information such as:

• Name

• Email address

• Phone number or WhatsApp contact

• Country or region

• Travel dates and preferences

• Medical or wellness service interests

• Information you voluntarily provide about your health or treatment needs

• Communications and inquiries you send to us

• Website usage and device information, such as IP address, browser type, and pages visited

Please do not provide sensitive medical information unless it is necessary for us to assist with your inquiry.

2. How We Use Your Information

We may use your information to:

• Respond to your inquiries and requests

• Help arrange medical and wellness services in China

• Connect you with appropriate healthcare providers

• Provide travel and appointment assistance

• Communicate with you about your requested services

• Improve our website and services

• Understand how visitors use our website

• Send marketing communications where permitted by applicable law

We do not sell your personal information to third parties.

3. Medical Information

Some services offered through ThePandaWellness may involve health-related information.

If you choose to provide medical information, we may use it only to better understand your needs, communicate with relevant healthcare providers when necessary, and help coordinate your requested services.

Medical decisions, diagnoses, and treatments are made by qualified healthcare professionals. ThePandaWellness does not provide medical diagnoses or medical treatment itself.

4. Sharing Your Information

We may share relevant information with trusted third parties when necessary to provide the services you request, including:

• Hospitals, clinics, doctors, dentists, and other healthcare providers

• Travel and transportation service providers

• Accommodation or local service partners

• Payment and technology service providers

• Professional advisers or service providers assisting our business

We only share information that is reasonably necessary for the relevant purpose.

We may also disclose information when required by law or when necessary to protect our legal rights, users, or business.

5. International Data Transfers

Because ThePandaWellness provides services in China to international visitors, your information may be processed or transferred between countries.

Where required by applicable law, we will take reasonable steps to protect your personal information during such transfers.

6. Cookies and Analytics

Our website may use cookies and similar technologies to:

• Keep the website functioning properly

• Understand website traffic and visitor behavior

• Improve website performance

• Measure the effectiveness of our marketing campaigns

We may use third-party analytics, advertising, or social media services, such as Google, Meta, TikTok, or similar platforms.

You may be able to control or disable cookies through your browser settings or available cookie controls on our website.

7. Marketing Communications

If you provide your contact information, we may contact you regarding your inquiry or requested services.

Where required by law, we will obtain your consent before sending promotional communications. You can unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option provided in the message.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, communicate with you, comply with legal obligations, resolve disputes, and protect our legitimate business interests.

When information is no longer required, we will take reasonable steps to delete or securely dispose of it.

10. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your information

• Withdraw consent where processing is based on consent

• Object to certain types of processing

• Request restrictions on certain processing activities

• Request a copy of certain information

To exercise your rights, please contact us using the information below.

11. Children's Privacy

Our website and services are not intended for children under the age of 18.

We do not knowingly collect personal information from children without appropriate legal authorization or parental/guardian involvement where required by law.

12. Third-Party Websites

Our website may contain links to third-party websites, including healthcare providers, travel services, social media platforms, or other websites.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements.

The updated version will be published on this page with a revised "Last Updated" date.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

ThePandaWellness
Chengdu, Sichuan, China

Email: thepandawellness@hotmail.com

Website: thepandawellness.com

---

ThePandaWellness
Healthcare connects us. Chengdu welcomes you.