01 Who Can Book This Package?
Flexible City Selection Across 7 Top Locations
This package is available to anyone planning a trip to China, whether you are just starting your itinerary or already on your way. You can choose to complete your health check-up in any of our 7 locations:
- Beijing • Shanghai • Guangzhou • Shenzhen • Chengdu • Suzhou • Hangzhou
How It Works:
- Place your order online.
- Our team will contact you via email and WhatsApp to confirm your preferred city, coordinate your schedule, and guide you through all preparation steps.
- Enjoy a smooth, comfortable medical experience with full support from Miya, Ellie, and the entire ThePandaWellness team.
How We Coordinate Your Booking?
WhatsApp – Direct, Personalized Communication
- One-on-one coordination to arrange your health check-up date
- Collection of passport details and completion of the health questionnaire
- Coordination of airport pick-up and drop-off arrangements
- Arrangement of translation and accompaniment on the day of your check-up
- Coordination of transportation to and from the medical facility
- Assistance with any additional requirements related to your visit
Email – Official Booking Documents and Confirmations
- Confirmation of your deposit payment
- Service agreement and signature confirmation
- Pre-check-up instructions and preparation guidelines
Have specific needs or questions?
Contact ThePandaWellness team, and we will work with you to coordinate the arrangements based on your selected package and individual requirements.
More Than a Health Check-up
You're not just getting a check-up — you're getting a dedicated support team.
Coordination
We handle the booking and communication with hospitals.
Language Support
Assistance with translation and communication during your visit.
Check-up Preparation
Guidance on preparation, fasting requirements and what to bring.
Report Communication
Help with receiving and understanding your medical report.
What Happens After Booking?
A simple 4-step process to get you ready.
Choose Your Package
Select your preferred package and pay the 30% deposit.
Connect with Your Coordinator
We'll contact you by email or WhatsApp to confirm your needs and details.
Confirm Your Appointment
We coordinate with the healthcare provider and share the confirmed schedule and preparation instructions.
Attend Your Check-up
Receive the agreed coordination and language support for your scheduled visit.
04 Distinct HealthCare — China
With a commitment to "Excellence in Health Care" at itscore, Distinct HeathCare was founded in Shenzhen in 2012and has become a leading brand in China's high-quality,digital healthcare services. The company has received nearly $200 million ininvestments, with shareholders including top technologycompanies, national sovereign funds, large corporategroups in Hong Kong, and renowned private equity funds.
Services for international clients
- Comprehensive health check-ups
- Preventive health screening
- Medical imaging and laboratory testing
- Health report collection
- English-language coordination
Address
Please book at least 7 days in advance.
The final appointment date is subject to confirmation by the healthcare provider.
English-Language Support
We assist with communication and translation throughout your visit.
Privacy & Confidentiality
Your health information is protected and shared only with your authorization.
Clear Pricing & Service Terms
Transparent pricing, deposit policy, and cancellation terms are clearly stated in your service agreement.
Questions or Need Assistance?
Our health coordinators are here to help you.
Frequently Asked Questions
Find answers to the most common questions.
The 30% deposit secures your medical appointment date, reserves specialist consultation slots, and covers initial administrative and translation coordination. The remaining balance is payable upon clinic arrival.
Yes. Once your deposit is received, your appointment time and designated medical team are officially confirmed and reserved exclusively for you.
We recommend booking at least 2 to 4 weeks in advance to allow adequate time for document review, translation preparation, and schedule coordination.
Absolutely. ThePandaWellness team is here to help. Our dedicated coordinators can explain package options, included examinations, appointment arrangements, and preparation requirements before you make your deposit. Contact us for a free consultation with no obligation to book.
Yes. ThePandaWellness provides your health check-up report in English, making it easier for you to understand your results and share them with your doctor back home.
If your plans change, please contact ThePandaWellness as soon as possible. Our team will help you check whether your appointment can be rescheduled and coordinate with the medical institution based on availability. If you need to cancel, we’ll guide you through the next steps in accordance with our cancellation policy.
Cancellations made more than 7 days before your scheduled service are eligible for a full refund, subject to applicable payment processing fees. Cancellations made less than 7 days before the service may qualify for a refund of up to 80%. Registration fees and costs already incurred may be non-refundable. Please review our Refund & Cancellation Policy for full details.
Your health check-up report is typically available within 3–5 days after your examination. Due to the high volume of patients at health screening centers in China, reports require sufficient time for careful review and verification to help ensure accuracy and reliability. In most cases, the earliest reports are available within 3 days, depending on the examinations performed and the center’s reporting schedule.
We offer both in-person and online report consultations to accommodate your schedule and needs. For in-person report Interpretation, an English-speaking interpreter will accompany you to help facilitate communication with the doctor and ensure you understand your results.
If your results show no significant abnormalities, your overall health is in good condition, or your travel schedule does not allow enough time for an in-person report Interpretation, you can choose our online report Interpretation service instead. This allows you to review your results and receive explanations remotely, even after you return home.
